Privacy Policy

Last Updated: 09/2018

Who we are

Our website address is:

Thermography First, LLC, including all its subsidiaries and affiliates, (“Thermography First,” “we,” “our”, and “us”) is concerned about privacy issues and wants you to be familiar with what types of personal information we receive and collect and how we collect, use, disclose, share and protect your personal information.

Thermography First does not sell your personal information to third parties.


When you access or use the website, or otherwise provide any information to us, you agree to this Privacy Policy, including the manner in which we use the information, whether or not you have an account with Thermography First.  If you do not agree to this Privacy Policy or any subsequent changes, you must immediately stop using the website or otherwise providing any information to us.

This Privacy Policy applies to any way that you access our site, whether from a computer or mobile phone device or tablet device.

We also like to interact with you on third-party sites where we post content or invite your feedback, including but not limited to Facebook, Twitter, Pinterest, YouTube, Instagram and Snap-Chat (“Third-Party Sites”).  This Privacy Policy does not govern the policies of those social media platforms.  Please read the privacy policies for those social media platforms.  This Privacy Policy governs all collection, use, and disclosure of your personal information, whether through the Website or otherwise.

The Privacy Policy does not apply to information collected on or through third party websites that are linked through this Website.  We are not responsible for the privacy practices of third parties or the content of their websites.  Again, please review other site’s privacy policies.


We comply with the Children’s Online Privacy Protection Act of 1998.  The content and services provided by us or our affiliates, sponsors and advertisers are not intended for children under the age of (thirteen) 13.  No information is knowingly collected or retained from children under the age of 13, nor is any such information knowingly used for any marketing or promotional purposes whatsoever, either inside or outside the Website.  No part of the Website is designed to attract anyone under the age of 13.  Children are not eligible to use any services and/or products provided by us and we ask that children under the age of 13 not submit any personal information to us or visit the Website.  If we learn or have reason to suspect that a site user is under the age of 13, we will promptly delete any personal information in the user’s account and terminate their account.


We may collect basic information about you including your name, address, telephone number, e-mail address, date of birth, username, password and other personally identifiable information.  If you place an order, credit/debit card and other billing information, including cardholder transaction data, card numbers, expiration dates, billing addresses and CVV codes will also be collected.

Personal information is data that is directly related to a specific person, like name, birthdate, social security number.  We may collect anonymous data, that which is not directly linked to a specific person such as geographic location, age group, gender, product or concerns about the product.  If combined with personal information, anonymous data is then treated as personal information.

This Website may include interactive sections where visitors can comment and post.  These comments and postings are not private and can be seen by anyone that visits the Website.  Any information posted and disclosed is considered public information.  Please consider this before posting any information.

Information we collect automatically is information sent to us including service provider name and the date, time and content of any messages sent from you to us.  IP address and other technical information collected from servers, which is automatically collected upon visiting the Website.  Technical information is not considered personal information unless it is linked to personal information about a specific user.  This also includes other information provided to us in any way, shape or form.

What personal data we collect and why we collect it


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


We collect information through the completion of electronic forms on the website or third-party hosted website, whether via computer or mobile device, through e-mail and other communications, telephone calls, surveys, referring websites or third parties, including social media sites such as Facebook, Twitter, Tumblr, Instagram, Pinterest, YouTube and others, the maintenance and analysis of Website server logs and via cookies, web beacons, and website server log analysis and other similar technological means.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.


The information we collect is used to identify the parties with whom we are dealing and doing business.  We will never sell or share your information to a third party without your consent, however, we reserve the right to disclose and share your personal information to comply with legal process, respond to governmental requests, enforce our Terms and Conditions, protect our operations, protect the rights, privacy, safety or property of Thermography First, LLC, you or others and to permit us to pursue credit protection and risk reduction.

We may use cookies to help us learn which areas of our site are useful and need improvement.  You can choose to accept or disable cookies through the settings in your browser.  If you choose to disable cookies, your experience at our Website may be diminished and some features may not work as they were intended.  We may also use cookies to deliver content specific to your interest or for other purposes.

We may also use information collected for statistical and/or marketing purposes, to improve technologies, to deliver advertising and promotional information from our partners and third-party vendors.  We will use your information as a greater collection of data and not individually by name or identifiable information.  We may track your use of the Website over time for the purposes of enhancing your experience on the Website and providing marketing messages, promotions, offers of products and services and other content which we think may be of specific interest to you.

When we use third parties to assist us in collecting and/or processing your personal information, we typically request that they comply with this Privacy Policy and any other appropriate confidentiality and security measures. However, we make no representation or warranty that such third parties will comply with any such request.

Please note that our service providers may be located in foreign jurisdictions and your personal information may be subject to the laws of those foreign jurisdictions and accessible to law enforcement and other authorities.


The Website has security measures in place to protect the confidentiality and security of your personally identifiable information.  This may prevent the loss, misuse and alteration of the information that we obtain from you, but we make no assurances about our ability to prevent any such loss, misuse to you or to any third party arising out of any such loss, misuse or alteration.


We reserve the right to change this Privacy Policy at any time, simply by posting such change, update or modification to this Website and without any other notice to you.  Any changes made to this Privacy Policy will be effective immediately. The date stamp at the top of the page represents the last day this Privacy Policy was updated. If you have questions about this Privacy Policy, you can contact us at  By maintaining an Account with us, or by using or accessing any products or services provided by us or the Website, you will be deemed to have agreed to and accepted this Privacy Policy.  It is your responsibility to review this Policy from time to time to ensure that you continue to agree with all of its terms.